Last Updated: January 2025

4999 Terms and
Conditions — Know Your Rights

These Terms and Conditions govern your use of the 4999 platform. Please read them carefully before registering or placing any bets at 4999. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.


What the 4999 Terms Cover — At a Glance

These cards summarise the most important areas of the 4999 Terms and Conditions. The full legal text follows below — please read it in full.

Eligibility and Age

You must be at least 18 years old to register and use 4999. By creating an account, you confirm you meet the minimum age requirement and that online betting is permitted in your jurisdiction. 4999 reserves the right to request age verification at any time.

Deposits and Withdrawals

All deposits and withdrawals at 4999 are processed through approved local payment methods including bKash, Nagad, and Rocket. Minimum deposit is ৳10. Withdrawal requests are subject to identity verification and standard processing times as outlined in these Terms.

Bonus and Promotion Rules

All bonuses and promotions at 4999 are subject to specific terms including wagering requirements, minimum odds, and expiry periods. These terms are displayed clearly at the point of offer. Attempting to abuse bonus offers may result in account suspension at 4999.

Account Security

You are responsible for keeping your 4999 login credentials secure. Do not share your password with anyone. 4999 will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact 4999 support immediately.

Prohibited Activities

Using automated software, exploiting technical errors, colluding with other players, or engaging in any form of fraud at 4999 is strictly prohibited. Accounts found in violation of these rules will be suspended and balances may be forfeited without notice.

Responsible Gaming

4999 is committed to responsible gaming. Players can set deposit limits, activate cooling-off periods, or self-exclude directly from their account settings. If you feel your gambling is becoming a problem, 4999 encourages you to use these tools or contact support.

Important Notice

These Terms and Conditions constitute a legally binding agreement between you and 4999. By accessing or using the 4999 platform — including the website at 4999.today and the 4999 mobile app — you agree to be bound by these Terms in full. If you do not agree, you must not use the 4999 platform.

1. Introduction

Welcome to 4999 — Bangladesh's trusted online sports betting and gaming platform available at 4999.today. These Terms and Conditions ("Terms") apply to all users of the 4999 platform, including the website, mobile app, and any related services provided by 4999. Please take the time to read these Terms carefully before you register or place any bets at 4999.

4999 operates as a licensed online gaming and sports betting platform. These Terms are designed to be clear and fair — we've written them in plain language wherever possible so that every player at 4999 understands exactly what they're agreeing to. If anything is unclear, please contact the 4999 support team before proceeding.

These Terms should be read alongside the 4999 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 4999.

2. Eligibility

To register and use the 4999 platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online betting and gaming activities in your jurisdiction.
  • You must not be a resident of any jurisdiction where online betting is explicitly prohibited by law.
  • You must not be a current employee, contractor, or close family member of a 4999 employee.
  • You must not have been previously excluded or banned from the 4999 platform.

4999 reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, 4999 may suspend or close your account and withhold any pending withdrawals until the matter is resolved. This is not a punitive measure — it is a standard safeguard that protects both players and the integrity of the 4999 platform.

Age Restriction

Underage gambling is illegal and harmful. 4999 takes this seriously. Any account found to belong to a person under 18 years of age will be closed immediately and all funds will be handled in accordance with applicable law.

3. Account Registration

Each player is permitted to hold only one account at 4999. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended.

When registering at 4999, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and phone number. You are responsible for keeping this information up to date. If your details change, please update your 4999 account profile or contact support.

  • Use a strong, unique password for your 4999 account and do not share it with anyone.
  • Do not allow any other person to access or use your 4999 account on your behalf.
  • Log out of your 4999 account when using a shared or public device.
  • Notify 4999 support immediately if you suspect your account has been accessed without your permission.

4999 is not liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

4. Deposits and Withdrawals

4999 supports deposits and withdrawals via bKash, Nagad, and Rocket — the payment methods most widely used by players in Bangladesh. All transactions at 4999 are processed in Bangladeshi Taka (BDT).

Payment Summary

Minimum deposit: ৳10  |  Minimum withdrawal: ৳200  |  Deposits: Instant  |  Withdrawals: Processed within 24 hours subject to verification

All withdrawal requests at 4999 are subject to identity verification. 4999 may request copies of identification documents before processing a withdrawal, particularly for first-time withdrawals or withdrawals above a certain threshold. This is a standard anti-money laundering requirement and is not specific to any individual player.

  • Withdrawals must be made to the same payment method used for the most recent deposit where possible.
  • 4999 does not charge fees on standard deposits or withdrawals, but your payment provider may apply their own charges.
  • Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6 for full details.
  • 4999 reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity.

If your withdrawal is delayed beyond the standard processing time, please contact the 4999 support team with your transaction reference number. We will investigate and respond within 24 hours.

5. Betting Rules

All bets placed at 4999 are subject to the specific rules applicable to the sport or game in question. These rules are available within the relevant section of the 4999 platform. By placing a bet, you confirm that you have read and understood the applicable rules.

  • Bets are final once confirmed. 4999 does not accept requests to cancel or amend a bet after it has been placed, except in cases of obvious technical error.
  • In the event of a technical error that results in an incorrect price being displayed, 4999 reserves the right to void the affected bets and return stakes to players.
  • 4999 reserves the right to limit the maximum stake on any market at any time, including for individual accounts where unusual betting patterns are detected.
  • Live betting markets at 4999 may be suspended at any time during an event. Bets placed before a suspension are valid; bets placed after a suspension may be voided.
  • In the event of a dispute regarding the outcome of a bet, the decision of 4999 is final, subject to the formal complaints process outlined in these Terms.

4999 uses official data sources to settle all sports betting markets. Results are confirmed once the relevant governing body has declared the official outcome. In cases where an event is abandoned or postponed, 4999's specific sport rules will determine how affected bets are settled.

6. Bonuses and Promotions

4999 offers a range of bonuses and promotions to both new and existing players. All promotions are subject to specific terms that are displayed at the point of offer. The general bonus rules below apply to all 4999 promotions unless stated otherwise.

  • Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering requirement for each promotion is clearly stated in the offer terms.
  • Wagering requirements at 4999 must typically be met within a specified time period. Bonus funds that have not been wagered within this period will expire automatically.
  • Not all games at 4999 contribute equally to wagering requirements. Sports bets typically contribute 100%; some casino games may contribute less. Check the specific promotion terms for details.
  • Only one welcome bonus can be claimed per player, per household, and per device at 4999.
  • 4999 reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already opted in to a promotion will be notified of any material changes.
Bonus Abuse

Any attempt to exploit bonus offers at 4999 — including but not limited to creating multiple accounts, using automated software, or coordinating with other players — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.

7. Coin Loyalty Programme

The 4999 Coin loyalty programme rewards players for their activity on the platform. Coins are earned automatically on qualifying bets and can be redeemed for free bets, cashback, and deposit bonuses. The programme operates across four tiers: Bronze, Silver, Gold, and Platinum.

  • Coins are awarded on qualifying sports bets and casino game rounds at 4999. The earn rate varies by tier and game type.
  • Coins have no cash value and cannot be transferred between accounts or exchanged for cash directly.
  • Tier status at 4999 is calculated on a rolling 30-day basis. If your qualifying activity drops below the threshold for your current tier, your tier may be adjusted at the next review date.
  • 4999 reserves the right to modify the Coin earn rates, redemption values, and tier thresholds at any time. Players will be notified of significant changes via email or in-app notification.
  • Coins expire if your 4999 account is inactive for 90 consecutive days. Logging in and placing at least one qualifying bet resets the inactivity clock.

Full details of the 4999 Coin programme — including current earn rates and redemption options — are available on the Coin page.

8. Prohibited Conduct

The following activities are strictly prohibited on the 4999 platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

  • Using automated software, bots, or scripts to place bets or interact with the 4999 platform in any way.
  • Exploiting software bugs, errors, or vulnerabilities in the 4999 platform. Any such issues must be reported to 4999 support immediately.
  • Colluding with other players to manipulate the outcome of any game or market at 4999.
  • Using the 4999 platform for any form of money laundering or financial crime.
  • Providing false information during registration or identity verification at 4999.
  • Accessing the 4999 platform from a jurisdiction where online betting is prohibited by law.
  • Attempting to reverse-engineer, copy, or reproduce any part of the 4999 platform without written permission.

9. Account Suspension and Closure

4999 reserves the right to suspend, restrict, or close any account at any time if there are reasonable grounds to believe that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

If your 4999 account is suspended, you will be notified by email. You may appeal the decision by contacting 4999 support within 14 days of the suspension notice. 4999 will review all appeals and respond within 5 business days.

You may also choose to close your 4999 account at any time by contacting support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to standard verification requirements. Bonus funds that have not met wagering requirements will be forfeited upon account closure.

10. Privacy and Data

4999 collects and processes personal data in accordance with its Privacy Policy. By registering at 4999, you consent to the collection and use of your personal data as described in that policy. The 4999 Privacy Policy is available at /privacy-policy and forms part of these Terms.

4999 will never sell your personal data to third parties for marketing purposes. Data is shared only where required by law, for payment processing, or for identity verification purposes. All data held by 4999 is stored securely using industry-standard encryption.

11. Responsible Gaming

4999 is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available directly from your 4999 account settings.

If you believe your gambling is causing harm to yourself or others, please use the responsible gaming tools available at 4999 or visit our dedicated Responsible Gaming page for further guidance and support resources.

Player Wellbeing

Gambling should be entertainment. If it stops being fun, 4999 encourages you to take a break. Our self-exclusion tool can be activated instantly from your account settings — no waiting period, no questions asked.

12. Limitation of Liability

To the fullest extent permitted by applicable law, 4999 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

4999 does not guarantee that the platform will be available at all times or free from technical errors. Scheduled maintenance and unplanned outages may occur. 4999 will make reasonable efforts to minimise disruption and will communicate planned maintenance in advance where possible.

Nothing in these Terms limits 4999's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

13. Changes to These Terms

4999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, 4999 will notify registered players via email or in-app notification.

Your continued use of the 4999 platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the 4999 platform and contact support to close your account.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute regarding your 4999 account, please contact the 4999 support team:

Support Contact

Email: [email protected]  |  Available 24 hours a day, 7 days a week  |  Response time: within 24 hours

4999 aims to resolve all complaints fairly and promptly. If you are not satisfied with the outcome of a complaint, you may escalate the matter through the formal dispute resolution process described in the 4999 FAQ, available at /faq.

You've Read the Rules —
Now Join 4999 and Start Winning

4999 keeps things fair, transparent, and built around you. Register today, claim your welcome bonus, and experience a platform that actually delivers on its promises.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.