Last Updated: January 2025

4999 Privacy Policy —
Your Data, Your Rights

At 4999, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data 4999 collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before using the 4999 platform.


How 4999 Handles Your Personal Data

These cards cover the most important points of the 4999 Privacy Policy. The full policy text is below — please read it in full before using the platform.

What Data 4999 Collects

4999 collects only the data needed to operate the platform safely and fairly. This includes your name, date of birth, contact details, payment information, and betting activity. We do not collect data we don't need, and we never sell your data to third parties for marketing.

How 4999 Protects Your Data

All data held by 4999 is stored using industry-standard encryption. Our servers are protected by multiple layers of security, and access to personal data is restricted to authorised 4999 staff only. We conduct regular security reviews to keep your information safe.

Your Rights Over Your Data

You have the right to access, correct, or request deletion of your personal data held by 4999 at any time. You can also request a copy of your data or ask 4999 to restrict how it is used. Contact our support team to exercise any of these rights — we'll respond within 30 days.

Cookies and Tracking

4999 uses cookies to keep you logged in, remember your preferences, and improve the platform experience. We also use analytics cookies to understand how players use 4999 so we can make it better. You can manage your cookie preferences at any time from your browser settings.

When 4999 Shares Your Data

4999 shares your data only where strictly necessary — for payment processing, identity verification, and legal compliance. We do not share your data with advertisers or unrelated third parties. Any third party that receives your data from 4999 is contractually bound to protect it.

How Long 4999 Keeps Your Data

4999 retains your personal data for as long as your account is active and for a period after closure as required by law. Financial transaction records are kept for a minimum of 5 years in line with anti-money laundering regulations. You can request deletion of non-essential data at any time.

About This Policy

This Privacy Policy applies to all users of the 4999 platform, including the website at 4999.today and the 4999 mobile app. By registering or using 4999, you confirm that you have read and understood this policy. This policy should be read alongside the 4999 Terms and Conditions.

1. Introduction

4999 takes your privacy seriously. This Privacy Policy explains how 4999 — the online sports betting and gaming platform available at 4999.today — collects, uses, stores, and protects the personal data of its users. It also explains the rights you have over your own data and how to exercise them.

When we say "4999", "we", "us", or "our" in this policy, we mean the operator of the 4999 platform. When we say "you" or "your", we mean any person who registers for or uses the 4999 platform, including visitors who browse the site without registering.

We've written this Privacy Policy in plain language because we believe you deserve to understand exactly what happens to your data. If anything is unclear, please contact the 4999 support team at [email protected] before you register or continue using the platform.

2. Data We Collect

4999 collects personal data in two ways: data you provide directly when you register or use the platform, and data that is collected automatically when you interact with 4999.

Data you provide to 4999:

  • Full legal name and date of birth
  • Email address and mobile phone number
  • Residential address
  • Payment details including bKash, Nagad, or Rocket account numbers
  • Identity verification documents such as National ID or passport copies
  • Communications you send to 4999 support
  • Responsible gaming preferences and self-exclusion requests

Data collected automatically when you use 4999:

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited on 4999 and time spent on each page
  • Betting and gaming activity including stakes, odds, and outcomes
  • Login timestamps and session duration
  • Cookie and tracking data — see Section 6 for full details
Our Approach

4999 only collects data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data speculatively or for purposes we cannot justify.

3. How We Use Your Data

4999 uses your personal data for the following purposes. We only use your data for purposes that are consistent with why it was collected.

Purpose Data Used
Creating and managing your 4999 account Name, email, phone, date of birth, address
Processing deposits and withdrawals Payment details, identity documents
Verifying your identity and age Name, date of birth, ID documents
Detecting and preventing fraud IP address, device data, betting activity
Complying with anti-money laundering laws Transaction history, identity documents
Providing customer support Account data, support communications
Improving the 4999 platform Usage data, analytics, session data
Sending you relevant promotions (with consent) Email, phone number, betting preferences
Responsible gaming monitoring Betting activity, session data, self-exclusion status

If 4999 wants to use your data for a new purpose not listed above, we will notify you and, where required, ask for your consent before doing so.

4. Legal Basis for Processing

4999 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to provide the 4999 service you have signed up for, including account management and payment processing.
  • Legal obligation: 4999 is required by law to collect and retain certain data, including for anti-money laundering compliance and age verification.
  • Legitimate interests: 4999 has a legitimate interest in detecting fraud, improving the platform, and ensuring the security of the service — provided these interests do not override your rights.
  • Consent: Where 4999 sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent. You can withdraw consent at any time.

5. Sharing Your Data

4999 does not sell your personal data to third parties. We share your data only in the following limited circumstances:

  • Payment processors: Your payment details are shared with bKash, Nagad, Rocket, and other approved payment providers solely to process your transactions.
  • Identity verification providers: 4999 uses trusted third-party services to verify your identity and age. These providers receive only the data necessary for verification.
  • Fraud prevention services: 4999 may share data with fraud detection partners to protect the platform and its users from financial crime.
  • Legal and regulatory authorities: 4999 will disclose your data to law enforcement or regulatory bodies where required to do so by law or court order.
  • Platform service providers: 4999 uses third-party providers for hosting, analytics, and customer support tools. These providers are contractually bound to process your data only on 4999's instructions and to protect it appropriately.
No Data Sales

4999 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your data is used to run the 4999 platform — nothing else.

6. Cookies and Tracking Technologies

4999 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies 4999 uses:

  • Essential cookies: These are required for the 4999 platform to function. They keep you logged in, maintain your session, and remember your security preferences. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: 4999 uses analytics tools to understand how players navigate the platform, which pages are most popular, and where users encounter problems. This data is aggregated and anonymised where possible.
  • Preference cookies: These remember your settings and preferences on 4999, such as your preferred language or display options, so you don't have to set them every time you visit.
  • Marketing cookies: With your consent, 4999 may use cookies to show you relevant promotions within the platform. We do not use third-party advertising cookies that track you across other websites.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will affect your ability to use the 4999 platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Security

4999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse:

  • All data transmitted between your device and 4999 is encrypted using TLS (Transport Layer Security).
  • Sensitive data including payment details and identity documents is stored using AES-256 encryption at rest.
  • Access to personal data within 4999 is restricted on a need-to-know basis and protected by multi-factor authentication.
  • 4999 conducts regular security audits and penetration testing to identify and address vulnerabilities.
  • In the event of a data breach that affects your rights, 4999 will notify you and the relevant authorities within the timeframes required by applicable law.

While 4999 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and never share your 4999 login credentials with anyone.

8. Data Retention

4999 retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and our operational needs.

  • Account data: Retained for the duration of your account and for up to 5 years after closure.
  • Financial transaction records: Retained for a minimum of 5 years in line with anti-money laundering regulations.
  • Identity verification documents: Retained for the period required by applicable law, typically 5 years after the end of the business relationship.
  • Support communications: Retained for up to 3 years after the last interaction.
  • Analytics and usage data: Retained in anonymised or aggregated form for platform improvement purposes.

When data is no longer required, 4999 securely deletes or anonymises it. You can request early deletion of non-essential data by contacting 4999 support — see Section 9 for your rights.

9. Your Privacy Rights

As a user of the 4999 platform, you have the following rights over your personal data. To exercise any of these rights, contact 4999 support at [email protected]. We will respond within 30 days.

Right to Access Right to Rectification Right to Erasure Right to Restriction Right to Portability Right to Object
  • Access: You can request a copy of all personal data 4999 holds about you.
  • Rectification: If any of your data held by 4999 is inaccurate or incomplete, you can ask us to correct it.
  • Erasure: You can ask 4999 to delete your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
  • Restriction: You can ask 4999 to limit how your data is used while a dispute or correction request is being resolved.
  • Portability: You can request your data in a structured, machine-readable format so you can transfer it to another service.
  • Object: You can object to 4999 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
How to Submit a Request

Email [email protected] with the subject line "Privacy Request" and describe what you would like 4999 to do. We may need to verify your identity before processing the request. We will respond within 30 days.

10. Children's Privacy

The 4999 platform is strictly for adults aged 18 and over. 4999 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 4999 or provided personal data to us, please contact [email protected] immediately.

Upon receiving a verified report of underage use, 4999 will close the account, delete the associated personal data, and return any deposited funds in accordance with applicable law. 4999 uses age verification tools at registration to prevent underage access, but we rely on users to provide accurate information.

11. Changes to This Privacy Policy

4999 may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect your rights or how we use your data, 4999 will notify registered users by email or via an in-app notification before the changes take effect. Your continued use of the 4999 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how 4999 handles your personal data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 4999 handles your personal data, please get in touch with the 4999 privacy team:

Privacy Contact

Email: [email protected]  |  Subject: "Privacy Request"  |  Available 24/7  |  Response within 30 days

If you are not satisfied with how 4999 has handled your privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. Details of the formal complaints process are available in the 4999 FAQ.

Play at 4999 with Full
Confidence in Your Data Security

4999 is built on transparency and trust. Your data is protected, your rights are respected, and your experience is always our priority. Register today and join thousands of players who trust 4999.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.